1. Acceptance of Terms
By accessing or using the DirectStay website, mobile application, or services (collectively, the
"Platform"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you
disagree with any part of these Terms, you must refrain from using our Platform.
2. Platform Overview
DirectStay provides a marketplace facilitating direct bookings between property hosts ("Hosts") and
guests ("Guests"). DirectStay does not own or manage rental properties and acts solely as an
intermediary platform.
3. Communication Consent
By providing your contact information (e.g., name, email address, phone number), you consent to receive communications from us via SMS, email, or phone calls. This includes, but is not limited to:
Marketing and promotional messages;
Updates about our products and services;
Important announcements and notices.
You can opt out of receiving communications at any time by following the instructions in the message or contacting us at +19407657396.
4. Account Registration
- You must be at least 18 years of age to register an account.
- You agree to provide accurate, current, and complete information during registration and to update
this information as necessary.
- You are solely responsible for safeguarding your account credentials.
5. Bookings and Payments
- Guests agree to pay the full amount displayed at the time of booking, including applicable taxes
and fees.
- Payments are processed securely via DirectStay?s designated payment processor.
- Hosts agree to honor all confirmed bookings at the agreed-upon price and terms.
6. Cancellations and Refunds
- Cancellations and refund policies are set individually by Hosts and clearly displayed on each
listing.
- Guests must review and acknowledge cancellation terms before booking.
- Refunds, when applicable, are issued according to the cancellation policy in effect at the time of
booking.
7. User Conduct
Users must:
- Use the Platform responsibly, complying with all applicable laws and regulations.
- Refrain from fraudulent, abusive, or otherwise inappropriate behavior.
- Not upload, distribute, or share content that is offensive, defamatory, unlawful, or infringing upon
the rights of others.
8. Intellectual Property Rights
- All content and materials provided by DirectStay are protected by copyright, trademark, and other
intellectual property laws.
- Users may not reproduce, distribute, modify, or create derivative works without explicit written
consent from DirectStay.
9. Liability Disclaimer
- DirectStay disclaims all liability for disputes between Hosts and Guests.
- DirectStay is not liable for any personal injuries, damages, losses, or claims arising from the use of
properties booked via the Platform.
- Users agree to indemnify and hold harmless DirectStay from all claims arising from their use of the
Platform.
10. Third-Party Links
- The Platform may contain links to third-party websites or services not operated by DirectStay.
- DirectStay is not responsible for the content, accuracy, or practices of any third-party websites.
11. Termination
DirectStay reserves the right to suspend or terminate user accounts at its sole discretion for
violations of these Terms or for any conduct detrimental to the Platform or other users.
12. Changes to Terms
DirectStay may update these Terms from time to time. Updates will be published on the Platform,
and continued use after changes constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which
DirectStay is registered, without regard to conflict-of-law principles.
14. Dispute Resolution
Any disputes arising from these Terms or use of the Platform shall first be attempted to resolve
amicably. If unresolved, disputes shall be settled through binding arbitration under the applicable
rules in the jurisdiction where DirectStay operates.
15. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in
full force and effect.
15. Contact Information
For questions or clarifications regarding these Terms, please contact us at:
DirectStay
Email: [email protected]
Address: 1718 Capitol Ave. Cheyenne, WY 82001